Information on battery disposal and recycling
Sustainability is particularly important to us at Helavo. Some of our mobility products use batteries to ensure comfort, reliability, and independence – and although these components are small, they have a big impact on our environmental footprint.
Therefore, we are committed to ensuring that every battery is disposed of in an environmentally sound and legally compliant manner at the end of its lifespan.
Batteries contain valuable materials such as lithium, nickel, and cobalt, which can be recovered and reused in new products. At the same time, they can contain substances that are harmful to soil, water, and wildlife if handled improperly. By disposing of and recycling batteries responsibly, you help reduce waste, conserve resources, and prevent environmental pollution.
We encourage all customers to take responsibility together.
Do not dispose of via household waste.
Used batteries must not be disposed of with household waste. They are marked with special symbols – such as a crossed-out trash can – indicating that they must be collected separately.
The symbol of a crossed-out wheeled bin indicates that the battery must not be disposed of with household waste, but must be taken to a separate collection point. This symbol is mandatory under EU law for batteries and electrical devices and serves to protect the environment and the recovery of valuable materials.
Please always dispose of used batteries at an authorized collection or return point to avoid environmental damage and to comply with legal disposal regulations.
Battery collection and recycling
Helavo is registered with REBAT, a certified nationwide take-back system for used batteries. Through this partnership, we ensure that all batteries are collected, treated, and recycled in accordance with strict environmental standards and the requirements of the European Union.
Consumers can return used batteries free of charge to official collection points throughout Germany, for example at:
• Municipal recycling centers (recycling depots)
• Retail stores that sell batteries or battery-operated devices
• Public collection points such as supermarkets, electronics stores or hardware stores
All collected batteries are processed through the authorized REBAT recycling system to ensure environmentally sound recovery of materials and safe disposal of hazardous substances.
By using these collection points, you are actively helping to reduce the need for new raw materials and promote a sustainable circular economy.
Return batteries to Helavo
In addition to public collection points, customers also have the option of returning used batteries directly to Helavo.
This service is offered in accordance with legal requirements and is primarily intended for situations where there is no suitable collection point in your area.
If you wish to return a battery to us, please contact our customer service at support@helavo.com for further information on safe packaging and shipping.
Environmental responsibility
Every recycled battery helps to reduce environmental impact and support a responsible production cycle.
Together with our customers, partners and recycling networks, Helavo continuously works to improve the sustainability of our products – from development and material selection to end-of-life disposal.
By following a few simple steps to dispose of batteries correctly, you can help protect natural resources and preserve our planet for future generations.
Thank you for being part of this shared responsibility.
Legal notice
Helavo complies with all applicable environmental and product responsibility regulations, including the EU Battery Regulation (Regulation (EU) 2023/1542), the German Battery Act (BattG3) and the EU Directive on Waste Electrical and Electronic Equipment (WEEE Directive 2012/19/EU).
We are registered with the nationally recognized take-back system REBAT to ensure the legally compliant collection, treatment and recycling of batteries and electronic components.
Through these measures, Helavo ensures that materials are safely recovered, hazardous substances are handled responsibly, and environmental impacts are minimized in accordance with European and national regulations.