Cookie Policy

Valid from: 09.04.2025
Last updated: 09.04.2025

This Cookie Policy explains how Helavo GmbH ("Helavo," "we," "us," or "our") uses cookies and similar technologies on our website [ www.helavo.de ] ("Website"). It also informs you of your rights to control cookie use under the General Data Protection Regulation (GDPR).

1. What are cookies?

Cookies are small text files stored on your device (computer, smartphone, etc.) when you visit a website. They allow the website to remember your actions and settings (e.g., login, language, display preferences) over a certain period of time.

There are different types of cookies:

  • First-party cookies – are set by the website visited

  • Third-party cookies – are set by external services used on the website (e.g. Google Analytics)

2. Why we use cookies

We use cookies and similar technologies for the following purposes:

  • Essential cookies – to ensure basic website functions (e.g. shopping cart, checkout)

  • Performance & analysis cookies – to understand user behavior (e.g. Google Analytics)

  • Marketing cookies – to display personalized marketing content and measure campaign success (e.g. Klaviyo)

3. What types of cookies we use

Cookie type Description Provider Consent required
Essential cookies Enable basic functions such as security, network management and access Helavo ❌ No
Analysis cookies Collect anonymous information about website usage Google Analytics ✅ Yes
Marketing cookies Track user behavior to personalize advertising and email marketing Klaviyo ✅ Yes

4. Google Analytics

We use Google Analytics to collect anonymized data about user behavior on our website. This helps us analyze traffic and improve site performance.

  • Data collected: Anonymized IP address, browser type, pages visited, session duration

  • Storage period: According to Google's standard guidelines

  • Opt-out: You can install the Google Analytics Opt-Out Browser Add-on

5. Klaviyo

We use Klaviyo for email marketing, pop-ups, and to analyze user interactions with our marketing content. Cookies help us understand which pages you visit and how you interact with our content in order to improve your experience.

  • Data collected: Email interactions, website behavior (linked to email address if consent is given)

  • Consent required: Yes (only after opt-in)

6. Your cookie settings

When you first visit our website, you will see a cookie banner that allows you to accept or adjust your cookie preferences.

You can change your settings at any time:

  • Via the “Cookie Settings” link at the bottom of our website

  • By adjusting your browser settings to block or delete cookies

Note: Disabling essential cookies may limit the functionality of some areas of the website.

7. Changes to this Cookie Policy

We reserve the right to update this policy occasionally to reflect changes in technology, legal requirements, or our services. Any changes will be posted on this page with an updated "Effective From" date .

8. Contact

If you have any questions about the use of cookies or this policy, please contact us:

Helavo GmbH
Email: support@helavo-mobility.com